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The terms and conditions should be examined carefully to make sure the house owner understands everything that is related to coverage, costs, service and claims. I have had nothing but great experiences with 2 10 Home Buyers Warranty. I have had my AC replaced, my ice maker replaced, and a part replaced in my toilet. The AC the repairmen installed was top notch. This was shortly after I bought my home and I was concerned that 2 10 wouldn’t come through because I had just moved in. The companies that have done the work have always responded quickly by phone and email.

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I'm so frustrated with this company. Unless someone can make this right, we will not be renewing our contract. When opening a claim with HWA in June 20th, it took a while to get someone out here. First their only available time was 5 days from then, we called and got another company and they no call no showed for a scheduled appointment. Then we finally got a fantastic company out to look and quote the unit. It needs replacing, they filled the proper paperwork and we went on with our business.